Frequently asked questions

We hope this page may answer some queries which you may have about ordering from us, please contact us if you require further information.

How do I make an order on your website?

Ordering online with us is easy. Simply choose the items you require from the products on the main menu and add them to your shopping basket. Check out using the shopping cart link at the top of the page.. We also are happy to except orders via phone.

You can create an account with us or cheque out as a guest.

What benefits are there for creating an account?

If you create an account with us you will have a customer area where you will be able to see the progress of your order as well as details of previous orders. It will also make the payment process easier as your basic details will already available. You willl also be able to re-order more easily.

How do I pay ?

We offer a safe secure payment gateway which excepts all major payment formats.

How long is delievery time?

Deleivery can take up to 5 working days but can be longer for large or special orders or during very busy periods.

Do you keep information ?

Please see our terms and conditions page for details.

How can we contact you?

Please see our contact pages to use our contact form. You can also contact us direct : sales@rapidmounts.co.uk or phone 0117 9573455 between 9am and 5pm monday to saturday.

How accurate are the colour samples on this website?

We cannot give 100% accurate examples of the colours on this website. This is because it is difficult to reproduce the exact colours on screen due to the nature of how colours are visualised. Different monitors can produce different shades and hues. If you require exact colour matches then please contact us and we may be able to send colour samples.


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